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Introduction

This is a user manual for the Hotelex point of sale (P.O.S.) system.

Hotelex is an all-in-one solution designed to help restaurants/clubs/lounges streamline operations and boost profitability. Whether you're looking to improve order accuracy, track inventory more efficiently, or gain better insight into your sales data, Hotelex has you covered.

With modules for point of sale, reporting, inventory management, and more, Hotelex consolidates all the tools you need to run your business successfully into one intuitive platform. This manual will provide you with detailed instructions on how to get started with Hotelex and take full advantage of its features.

Installation

Getting set up with Hotelex requires some initial preparation and equipment. Our support team will need to visit your site to ensure proper networking and cabling installation.

The initial setup process involves our technicians installing or configuring a server, one or more P.O.S. stations, printers on your network and configuring the software for your specific business needs. This process can take some time and coordination. Please contact us at 0729089638 when you're ready to schedule an appointment to get Hotelex up and running in your business.

What you'll need

  • A server machine:

    • This is a PC that will store your local data and facilitate sales through the POS stations. It is recommended to have adequate performance as it will serve all your orders.
  • One or more P.O.S machines

    • These are touchscreen machines on which hotelex will be installed, it is used by your staff to post the orders they have received and so we recommend having as many as proportional to your average order volume.
  • One or more printers

    • These are used to print orders and bills through the system. We recommend having one in each department/counter where your orders are received and served.
  • Networking equipment

    • The machines mentioned above communicate via a LAN network using LAN cables connected to a network switch that serves your network. Our technicians will analyze your site and recommend a network setup for your needs.