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Your Live Summary

The live summary window is on the top right. It shows a live list of waiters registered in the system and their unpaid balance for the counter that you have selected.
The unpaid balance is the total of all uncleared bill amounts whether or not they have forwarded or even printed those bills.

Cashier's live summary

Bulk payments window​

Double clicking on a waiter brings up the bulk payments window. If they have forwarded bills, this window shows you the total of their forwarded and unforwarded bills including a breakdown of the payment methods used in said bills.

Bulk payments window

From here you can click the 'see orders log' to view a history of their sales activities (e.g opening an order, adding items to orders, printing orders etc..) for a given period of time.

Orders log window

Be sure to specify an earlier duration in 'date from', otherwise it starts from when you open this window

Clearing a waiter​

Clear all forwarded bills​

Clicking on the bulk payments report brings up a confirmation dialog allowing to to clear all of the waiter's forwarded bills. Only do this if you have verified all of their bill payments.

Clear all bills

Clearing all bills prints a receipt with a summary of all the bills cleared in bulk.

Clear all bills receipt

Clear individual bills​

Clicking on 'See forwarded bills' brings up a window showing all the waiter's individual forwarded bills and their payment information.

Forwarded bills window

Clicking on a bill will bring up a confirmation dialog.

Clear bill confirmation

If you chose to clear the bill, you will be prompted to print the bill clearance receipt, we recommend doing this to keep track of the waiter bills you have cleared.

Bill clearance receipt

Reverse forwarded bill​

Incase the waiter did not forward a bill correctly or used the wrong payment method to forward their bill, You can reverse the forwarded bill to go back into their account as an unforwarded bill.

To do this, from the waiter's individual forwarded bills window, click on the bill and decline clearing the bill. You will then be prompted to reverse the bill instead.

Reversing a forwarded bill

When you reverse a bill, it goes back to the waiter's account as an unforwarded bill allowing the waiter to forward again.

Forward on behalf of waiter​

If you have the payment details for a waiter's unforwarded bill, you can forward the bill on their behalf. Simply select the waiter and the order in their active orders view and click the 'forward bill' button on the bottom-right side of your interface.

You cannot forward a bill without printing it first.